Effective Date: October 18, 2023
1. Information We Collect
1.1 Personal Information
- Contact Information: This includes your name, email address, phone number, and mailing address.
- Billing and Payment Information: Details related to your financial transactions with VeronCloud.
- Account Credentials: Usernames and passwords associated with your VeronCloud account.
- Communication Preferences: Your choices regarding communication with VeronCloud.
- Customer Support Inquiries and Correspondence: Information shared during your interactions with our customer support team.
1.2 Usage Information
- Log Data: This includes your IP address, browser type, date and time of access.
- Device Information: Information about your device, such as hardware model, operating system, and version.
- Cookies and Similar Technologies: Information collected through cookies and other tracking technologies.
- Page Views, Clicks, and Other Interaction Data: Data about your interactions with our website and services.
2. How We Use Your Information
2.1 Providing Services
We utilize your personal information to:
- Create and Manage Your VeronCloud Account
- Deliver the Services You Request
- Process Payments and Invoices
- Address Your Inquiries and Support Requests
2.2 Improving Services
We use usage information to:
- Monitor and Analyze Website Performance
- Customize and Enhance Your User Experience
- Develop New Features and Services
2.3 Legal Compliance
We may use your information to:
- Comply with Legal Obligations, such as tax and accounting requirements.
- Protect Our Rights and Safety, when necessary.
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services. These providers are contractually bound by strict confidentiality and data protection agreements.
4. Security
We implement stringent security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Data Encryption: We use encryption techniques to secure data transmission and storage.
- Access Controls: Limited access to personal information is granted only to authorized personnel.
- Regular Security Assessments: We continually assess and enhance our security protocols.
5. Your Choices
You have several rights regarding your information:
- Access and Update Personal Information: You can access and edit your personal data in your VeronCloud account.
- Opt Out of Promotional Communications: You can opt out of receiving marketing materials from VeronCloud.
- Delete Your VeronCloud Account: You have the right to close your VeronCloud account.
- Request Data Portability: You can request a copy of your data in a structured format.
- Lodge a Complaint: If you have concerns, you can contact the relevant data protection authority.
6. Changes to this Policy
VeronCloud may update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on our website with the effective date.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
VeronCloud
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
[email protected]
Thank you for choosing VeronCloud. Your privacy and trust are of paramount importance to us.